Health & Safety Policy

Health and Safety policy

General Statement

It is the Policy of Leep Academy Training (“Leep Academy ”) to conduct our affairs in a manner whereby statutory and good practice health and safety requirements are met and maintained to the highest reasonably achievable standard. We will ensure, so far as is reasonably practicable, the health, safety and welfare of our employees and others who may be affected by our activities.

To achieve this we will:

Make the necessary arrangements to ensure that hazards are identified and risks to health, safety and welfare are assessed and either eliminated or adequately controlled

Promote a positive health and safety culture throughout the Company

Provide plant, equipment and systems of work that are safe and without risks to health

Ensure arrangements for the safe handling, storage, transportation and use of articles and substances

Provide such information, instruction, training and supervision as is necessary to ensure the health, safety and welfare of our employees, sub-contractors and others

Provide and maintain a working environment that is safe and without risks to health, with adequate arrangements for the welfare of all employees

Ensure (in as much as we may have control) that adequate welfare facilities are available at the locations at which employees are working

Further to these basic aims, Leep Academy will:

Detail and document health and safety standards, organisational arrangements, procedures and guidance to assist with the implementation of this policy, and bring these to the attention of all employees and sub-contractors

Ensure our employees and sub-contractors are aware of their obligations to take care of their own health and safety and the health and safety of others affected by their acts or omissions

Monitor and audit health and safety performance using both re-active and pro-active means to establish trends and ensure issues are dealt with

Review and revise this policy and its safety management systems annually to ensure that current standards are maintained in line with legislation and industry standards

Enable employees to raise issues of health, safety and welfare in consultation with the management of Leep Academy.

Environmental Policy

Environmental Policy

 

Leep Academy will work with all outside agencies and local government bodies to improve the environment and preserve natural resources.

In accordance with BS EN ISO 14001, Leep Academy will:

  • Operate in accordance with relevant environmental legislation and regulations, and other requirements to which Leep Academy subscribes,

 

  • Maintain a programme of continuous improvement of all activities directly affecting the environment by regular review or monitoring,

 

  • Control energy consumption, source raw materials and dispose of waste responsibly, minimise waste and prevent pollution,

 

  • Promote environmental responsibility with suppliers and contractors, and awareness of environmental issues among our employees,

 

  • Operate effective resource management to set, achieve, and review environmental targets and objectives,

 

  • Promote environmental responsibility within all staff and students,

 

Quality Policy

Quality Policy

Leep Academy was established in 2014 to provide Enterprise Support and Training courses.

We are based in London and employ 4 people.

Quality is important to our business because we value our customers.

We strive to provide our customers with products and services which meet and even exceed their expectations.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer

satisfaction and continuous improvement throughout our business:-

  1. regular gathering and monitoring of customer feedback
  2. a customer complaints procedure
  3. selection and performance monitoring of suppliers against set criteria
  4. training and development for our employees
  5. regular audit of our internal processes
  6. measurable quality objectives which reflect our business aims
  7. management reviews of audit results, customer feedback and complaints

 

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees. This policy is posted on the Company Notice Board and can also be found in the staff handbook.

 

Though the Managing Director has ultimate responsibility for Quality all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole of the company.

Privacy Policy

Privacy policy

  1. Introduction

This privacy policy sets out how Leep Academy Ltd uses and protects any information that you give Leep Academy Ltd when you use this website.

Leep Academy Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Leep Academy Ltd] may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th May 2018.

1.1     We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2     [We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.] OR [By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.]

  1. Credit

2.1     This document was created using a template from SEQ Legal (http://www.seqlegal.com).

  1. Collecting personal information

3.1     We may collect, store and use the following kinds of personal information:

(a)      [information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths])];

(b)      [information that you provide to us when registering with our website (including [your email address])];

(c)      [information that you provide when completing your profile on our website (including [your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details])];

(d)      [information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address])];

(e)      [information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use])];

(f)       [information relating to any purchases you make of our [goods] OR [services] OR [goods and/or services] or any other transactions that you enter into through our website (including [your name, address, telephone number, email address and card details])];

(g)      [information that you post to our website for publication on the internet (including [your user name, your profile pictures and the content of your posts])];

(h)      [information contained in or relating to any communication that you send to us or send through our website (including [the communication content and metadata associated with the communication])]; and

(i)       [any other personal information that you choose to send to us].

 

3.2     Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

  1. Using personal information

4.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2     We may use your personal information to:

(a)      [administer our website and business];

(b)      [personalise our website for you];

(c)      [enable your use of the services available on our website];

(d)      [send you goods purchased through our website];

(e)      [supply to you services purchased through our website];

(f)       [send statements, invoices and payment reminders to you, and collect payments from you];

(g)      [send you non-marketing commercial communications];

(h)      [send you email notifications that you have specifically requested];

(i)       [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];

(j)       [send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)];

(k)       [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)];

(l)       [deal with enquiries and complaints made by or about you relating to our website];

(m)     [keep our website secure and prevent fraud]; and

(n)      [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]].

4.3     If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4     Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.6     All our website financial transactions are handled through our payment services provider, PayPal and Stripe. You can review the provider’s privacy policy at https://stripe.com/gb/privacy and https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

  1. Disclosing personal information

5.1     We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.

5.2     We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

5.3     We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any ongoing or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)      [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling]; and

(e)      [to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].

5.4     Except as provided in this policy, we will not provide your personal information to third parties.

  1. International data transfers

6.1     Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2     Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].

6.3     Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.4     You expressly agree to the transfers of personal information described in this Section 6.

  1. Retaining personal information

7.1     This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3     Without prejudice to Section 7.2, we will usually delete personal data falling within the categories set out below at the date/time set out below:

(a)      All personal data will be deleted after 5 years.

7.4     Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)      to the extent that we are required to do so by law;

(b)      if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  1. Security of personal information

8.1

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2     We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3     All electronic financial transactions entered into through our website will be protected by encryption technology.

8.4     You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5     You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

  1. Amendments

9.1     We may update this policy from time to time by publishing a new version on our website.

9.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3     We may notify you of changes to this policy [by email or through the private messaging system on our website].

  1. Your rights

10.1   You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)      the payment of a fee (currently fixed at GBP 10); and

(b)      the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

10.2   We may withhold personal information that you request to the extent permitted by law.

10.3   You may instruct us at any time not to process your personal information for marketing purposes.

10.4   In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  1. Third party websites

11.1

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our website includes hyperlinks to, and details of, third party websites.

11.2   We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. Updating information

12.1   Please let us know if the personal information that we hold about you needs to be corrected or updated.

  1. Cookies

13.1   Our website uses cookies.

13.2   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3   Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

13.4   Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.5   We use [only session cookies] OR [only persistent cookies] OR [both session and persistent cookies] on our website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

13.6   The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a)     we use cookies to [recognise a computer when a user visits our website] OR [track users as they navigate the website] OR [enable the use of a shopping cart on the website] OR [improve the website’s usability] OR [administer the website] OR [prevent fraud and improve the security of the website] OR [personalise the website for each user] OR [validate authenticated users sessions]

13.7   Most browsers allow you to refuse to accept cookies; for example:

(a)      in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)      in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)      in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

13.8   Blocking all cookies will have a negative impact upon the usability of many websites.

13.9   If you block cookies, you will not be able to use all the features on our website.

13.10 You can delete cookies already stored on your computer; for example:

(a)      in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)      in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)      in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

13.11 Deleting cookies will have a negative impact on the usability of many websites.

  1. Data protection registration

14.1   We are registered as a data controller with the UK Information Commissioner’s Office.

14.2   Our data protection registration number is: ZA222465

14.3

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

  1. Our details

15.1   This website is owned and operated by Leep Academy Ltd.

15.2   We are registered in [England and Wales] under registration number 08999426, and our registered office is at 49-51 East Road, London, N1 6AH.

15.3   Our principal place of business is at 49-51 East Road, London, N1 6AH.

15.4   You can contact us:

(a)      [by post, using the postal address [given above]];

(b)      [using our website contact form];

(c)      [by telephone, on [the contact number published on our website from time to time]]; or

(d)      [by email, using [the email address published on our website from time to time]].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Equal Opportunities Policy

Leep Academy

Equal Opportunities Policy Statement

Leep Academy is committed to the elimination of unlawful discrimination and promotion of equality of opportunity for all learners and prospective learners- clients and associates in its corporate business of enterprise development and accredited entrepreneurship training through service delivery functions as listed below;

  • selection, recruitment and initial assessment of Learners and all Staff
  • community links and partnerships
  • induction and management
  • enterprise and entrepreneurship training programmes delivery
  • Staff / Learner assessment and review
  • Staff / Learner assessment and verification
  • Staff / Learner assessment, achievement and progression
  • Staff / Learner monitoring – evaluation and review

The aim of Leep Academy anti-discrimination policy is to ensure that all staff and learners are all treated equally, fairly and with the highest standards of professional care, irrespective of: race, colour, nationality, ethnic origin, educational achievement, gender, sexual orientation, marital or parental status, age, disability, political or religious belief or socio-economic class.

This Equal Opportunities Policy operates within the legal framework of various pieces of legislation including the Sex Discrimination Act 1975, Race Relations Act 1976 as amended by the Race Relations Amendment Act 2000, the Disability Discrimination Act 1995 (Part 4), the Sexual Orientation Regulations 2003 and the Religion or Belief Regulations 2003.

 

Key outcomes

  • learners and staff are expected to respect the policy and practices in their dealings with all members of Leep Academy and to behave in a way which reflects and respects UK societal diversity
  • Leep Academy is committed to a continuing programme of action to make sure these policies are effective in practice where so required – breaches of this policy by staff or learners will be fully investigated and, where appropriate, actions of sanction will be taken
  • all equal opportunities procedures will be fair, consistent and monitored

 

Complaints
Any person formally associated with Leep Academy who alleges that he or she has been the subject of discrimination or harassment has full immediate recourse to the Leep Academy Maladministration & Complaints Procedures.

 

Monitoring, assessment and review
Leep Academy will monitor, assess, evaluate & review the effectiveness of its:

 

  • MALADMINSTRATION
  • ANTI- DISCRIMINATION & HARASSMENT
  • CORPORATE POLICY AND PROCEDURE
  • LEEP ACADEMY EQUAL OPPORTUNITY POLICY STATEMENT

 

To ensure effectiveness/ compliance and alignment to UK legislation.

Measuring success
Leep Academy considers its Equal Opportunities Policy to be central to its quality management and to ensure employers and learners enjoy equality of access and provision.

 

Leep Academy undertakes to expedite the following:

 

  • Through its marketing materials and presentations Leep Academy will ensure that its commitment to Equal Opportunities is understood by all its stakeholders.
  • All applicants for programmes will be offered guidance and support regardless of: race, sexual orientation, colour, nationality, ethnic or national origin, disability, gender, age, marital status or religion.
  • Programmes of learning and assessment will be designed to promote equal access.
  • We will collect anonymous information allowing us to calculate on a quarterly basis information on the age, gender, ethnicity, occupation, prior learning and achievement, health/disability and progression of our learners. These will be measured against our own targets towards greater diversity.
  • Leep Academy will provide all people with equal rights to access our enterprise and entrepreneurship education and business development programmes
  • Provision of learning support will be available to all those identified as being in need, enabling equal access to all courses wherever possible. Where additional or specialised provision is required – Leep Academy WILL arrange or refer an individual or organisation to appropriate alternate delivery provision to ensure that enterprise development and or entrepreneurship learning sought can be accessed where possible and practicable.
  • Information obtained from learners through: programme reviews, learner achievements, questionnaires, surveys and interviews will be anonymous and used to improve the equality of opportunity available.
  • All learners will have an opportunity through programme feedback and questionnaires to freely express personal views. These anonymous views will be taken into account by the Leep Academy Annual Performance Audit & Evaluation Processes